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The Pillars of Customer Service
Posted by whirbot 487 days ago (http://feedproxy.google.com)
By Lou Honick
Many years ago, the good people at HostMySite.com came up with their own Pillars of Customer Service. These were our guiding principals for many years. While I have moved on to credit card processing and merchant services , these pillars are still central to how I do business on a daily basis. I am listing them below, each pillar followed by a description created by the employees of HostMySite.com detailing what each pillar meant to them.
HostMySite's Nine Pillars of Customer Service
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